Arshpreet Singh

Get to Know Me

About Me

Hey! I'm a Business Technology Management student at the University of Ottawa who gets genuinely excited about turning messy data into actionable insights. I've managed $400K+ budgets, led teams across Canada, and automated processes that saved companies real money.

Whether I'm building Python automation scripts, designing Power BI dashboards, or managing complex projects across multiple stakeholders, I'm all about using technology to solve real problems. Outside of work, you'll find me exploring new countries, cultures, and foods—I'm always planning my next adventure. I also enjoy photography and videography to capture those moments along the way.

When I'm not traveling or working, I'm on the pickleball court. Fair warning: I'm a below-average player, but it's a work in progress and I'm having fun with it.

Technical Arsenal

Python

SQL

Power BI

Excel VBA

Salesforce

Tableau

QuickBooks

Agile/Scrum

Professional Journey

Experience

From healthcare tech to enterprise operations, here's where I've made an impact. Click through to see my journey!

Project Assistant Orleans, ON

Orleans Family Health Clinic Oct 2025 - Present

Automated OHIP invoice processing using Python, reducing manual effort by 15 hours/month, improving accuracy to 98%, and accelerating reimbursement cycles
Analyzed 2 years of inventory data with Python and Power BI, identifying $8K in cost savings and optimizing purchasing patterns through trend analysis and predictive modeling
Designed interactive dashboards for usage patterns and shortage alerts, enabling proactive inventory management that reduced stockouts by 30% and improved procurement efficiency by 25%
Developed Excel VBA macros and Power Query workflows for financial reporting, reducing month-end close time by 35% and ensuring 100% compliance with healthcare regulations

Key Skills:

Python Power BI Excel VBA Power Query Data Analysis Process Automation Dashboard Design Predictive Modeling

Customer Service & Accounts Manager North Bay, ON

Building Blocks June 2025 - Aug 2025

Managed portfolio of 25+ accounts worth $200K+, conducting semi-annual financial reviews to identify growth opportunities and maintaining 100% client retention through proactive relationship management
Implemented Stripe automated billing system for 40+ clients, improving cash flow predictability by 25%, reducing AR aging by 40%, and streamlining payment processing through API integration
Oversaw AR/AP processes and inventory controls ensuring 100% accuracy in monthly financial reporting, reconciling complex transactions, and maintaining compliance with audit requirements
Optimized customer service operations through CRM best practices, reducing response time by 50%, increasing satisfaction scores from 3.8 to 4.6/5.0, and developing SOPs for team efficiency

Key Skills:

Stripe API Account Management Financial Reporting AR/AP CRM Systems Client Relations Process Optimization Invoice Processing

Project Manager & Community Advisor North Bay, ON

Building Blocks June 2024 - June 2025

Led Beacon Program advising 50+ small businesses on risk mitigation and security investments, achieving 95% client retention through data-driven ROI analysis and tailored security strategies across multiple sectors
Managed project budgets ranging $5K-$50K across multiple initiatives, coordinating cross-sector stakeholders including police, BIAs, and social agencies to ensure on-time, on-budget delivery
Developed executive-ready KPI dashboards in Power BI and Excel, translating operational and financial data into actionable insights for C-suite presentations and strategic decision-making
Analyzed program performance metrics and client feedback data, identifying service delivery gaps and implementing process improvements that increased client satisfaction scores by 20%

Key Skills:

Project Management Budget Management Power BI KPI Development Stakeholder Management Data Analysis ROI Analysis Strategic Planning

Project Coordinator North Bay, ON

ABM Integrated Solutions April 2023 - June 2024

Coordinated national projects exceeding $400K in value, supporting end-to-end project planning, budget forecasting, and performance tracking using Salesforce CRM and Gantt chart methodologies
Optimized scheduling of 80+ field technicians across Canada, controlling labor costs, maintaining 95% on-time service delivery, and processing $40K+ in weekly invoices with 99.5% accuracy
Served as liaison between clients, dispatch teams, and executives, translating operational requirements into structured project plans and ensuring stakeholder alignment through effective communication
Improved resource utilization by 15% through data analysis of technician productivity and route optimization, reducing operational costs and enhancing service delivery efficiency

Key Skills:

Salesforce CRM Gantt Charts Resource Allocation Invoice Processing Performance Tracking Data Analysis Cross-functional Coordination Budget Forecasting

Student Research Assistant North Bay, ON

Canadore College Research Centre Sept 2022 - April 2023

Coordinated TEDx Canadore event managing $50K+ production budget, overseeing vendor negotiations, aligning multimedia requirements with stakeholder objectives, and ensuring successful execution for 300+ attendees
Conducted AI and VR social-robotics research analyzing user data, applying statistical methods to evaluate user experience metrics and communicating technical insights through presentations and reports
Designed and delivered digital literacy programs for 40+ seniors, applying user-centered design principles and conducting impact evaluations that achieved 85% improvement in digital confidence scores
Managed research project administration including participant recruitment and data collection, collaborating with cross-functional teams to ensure project milestones were achieved on schedule and within budget

Key Skills:

Event Coordination Budget Management Research Methods Data Collection Curriculum Design Project Administration Stakeholder Communication Impact Evaluation

1 / 5

Leadership & Impact

Extracurriculars

When I'm not in meetings or building dashboards, I'm leading teams and making campus greener

Innovation Coordinator

Enactus uOttawa • Sept 2025 - Present

Leading UniBin, an AI-powered campus recycling initiative. Developed business case projecting 40% improvement in recycling rates and $15K annual cost savings.

Director of Social Media

UoDesiDancers • Sept 2025 - Present

Spearheading social media strategy that increased engagement by 150% and grew follower base by 200+.

Ideas Lab Certificate

Entrepreneurship Hub uOttawa • Jan 2026

Completed intensive 2-day hackathon. Developed Ottawa's Green Tank concept using moss and algae as natural air purifiers.

Academic Honors

Canadore College • 2023

Recognized for academic excellence during Recreation and Leisure Services diploma program.

About Me

Technical Arsenal

Experience

Project Assistant Orleans, ON

Customer Service & Accounts Manager North Bay, ON

Project Manager & Community Advisor North Bay, ON

Project Coordinator North Bay, ON

Student Research Assistant North Bay, ON

Extracurriculars

Innovation Coordinator

Director of Social Media

Ideas Lab Certificate

Academic Honors

Projects

Inventory Analytics Dashboard

OHIP Invoice Automation

UniBin - AI Recycling

Automated Billing System

Creative Work

Education

University of Ottawa

Canadore College

Let's Connect